Professional Doctor
Doctors' experiences and their perception of the most stressful aspects
The Best Departments
Powerful application of information technology in health.
Professional Doctor
Doctors' experiences and their perception of the most stressful aspects
The Best Departments
Powerful application of information technology in health.
Open - Closed Time
- Monday 6.00 - 18.00
- Tuesday 6.00 - 18.00
- Wednesday/Sunday 6.00 - 18.00
Our Perspectives
Your comprehensive source for the latest updates, white papers, and trends in Healthcare Revenue Cycle Management.
White Papers
At Envision MedCare Solutions, we’re experts in RCM. With years of experience, we understand the unique challenges physicians face and leverage our expertise to optimize revenue streams and drive practice success.
Industry Updates
We’re dedicated to serving you with excellence. Our tailored RCM solutions are designed to meet your specific needs, whether you’re a solo practitioner or a multi-specialty clinic. We prioritize communication, transparency, and collaboration to build lasting relationships based on trust and mutual success.
How do you customize your RCM services for different types of healthcare providers?
We understand that each healthcare provider has unique needs. For medical labs, we focus on streamlining specimen tracking and lab billing. For physicians, we manage patient scheduling, coding, and billing. For small hospitals, we handle comprehensive RCM services, including inpatient and outpatient billing, insurance follow-ups, and revenue integrity audits. Our services are tailored to fit your specific requirements.
Can your RCM services integrate with our existing Electronic Health Record (EHR) system?
Yes, our RCM services are designed to integrate seamlessly with most EHR systems. We work with your existing technology to ensure a smooth transition and ongoing efficient operations without disrupting your current workflows.
How quickly can we expect to see improvements in our revenue cycle after partnering with you?
While the timeline can vary based on the complexity and current state of your revenue cycle processes, many of our clients start seeing improvements within the first few months. We conduct a thorough initial assessment and implement targeted strategies to address your specific pain points, leading to gradual and sustained improvements.
How do you ensure compliance with healthcare regulations and standards?
Compliance is a top priority for us. Our team stays updated on all relevant healthcare regulations, including HIPAA, ICD-10, and CPT coding standards. We conduct regular audits and training to ensure that our processes and your billing practices remain compliant with the latest regulations.
How do you handle patient billing inquiries and disputes?
We handle patient billing inquiries and disputes with professionalism and sensitivity. Our team is trained to address patient concerns promptly and accurately, providing clear explanations and resolving disputes efficiently to maintain a positive patient experience.
What sets your RCM services apart from other providers?
Our commitment to personalized service, comprehensive industry knowledge, and a proactive approach sets us apart. We focus on building long-term partnerships with our clients, providing tailored solutions, and delivering measurable results. Our transparent communication and dedicated support ensure that your practice thrives financially.
How do you handle the transition from our current RCM provider?
We manage the transition from your current RCM provider with minimal disruption to your operations. Our team conducts a thorough analysis of your existing processes, collaborates with your current provider for a smooth handover, and ensures that all data is accurately transferred and secured.
Can you provide references or case studies from similar clients?
Yes, we can provide references and case studies from clients similar to your practice. These will give you insights into how our services have improved their revenue cycles, reduced denials, and enhanced their financial performance.
What technologies do you use to support your RCM services?
We leverage advanced RCM software and technologies to streamline billing, coding, claims processing, and data analytics. Our systems integrate with your existing EHR and practice management software, providing real-time reporting and robust data security.
How do you handle patient eligibility verification?
We perform real-time patient eligibility verification prior to appointments and services. This ensures that coverage details are accurate, reducing the risk of denied claims and enhancing the patient experience by providing clarity on their financial responsibilities upfront.
How do you support practices with a high volume of patients?
For practices with a high volume of patients, we scale our services to meet your needs, ensuring timely and accurate processing of large numbers of claims. Our robust systems and experienced team can handle high workloads efficiently, maintaining smooth operations and steady cash flow.
How often do you provide financial reports, and what information do they include?
We provide financial reports on a regular basis, typically monthly, though we can customize the frequency to meet your needs. These reports include detailed insights into claims status, revenue trends, AR aging, denial rates, and other key performance indicators.
What experience do you have with medical labs?
We have extensive experience working with medical labs of various sizes. Our team understands the specific challenges labs face, such as managing multiple insurance contracts, handling a high volume of tests, and ensuring accurate coding and billing. We streamline your processes to ensure timely reimbursements and reduce administrative burdens.
How do you handle claims denials and rejections?
We proactively manage and monitor all claims. Our team reviews denied or rejected claims to identify the root causes, correct any errors, and resubmit them promptly. We also analyze denial trends to implement strategies that minimize future denials, ensuring that your practice maximizes its revenue.
What kind of support and training do you provide during and after the onboarding process?
We offer comprehensive support and training during the onboarding process to ensure a smooth transition. Our team provides hands-on training for your staff on our processes and systems. Additionally, we offer ongoing support and regular check-ins to address any issues and ensure optimal performance.
What are your pricing models, and how do they work?
Our pricing models are typically based on a percentage of the collections we manage for your practice, ensuring that our success is tied to yours. We offer transparent pricing with no hidden fees. We also provide customized quotes based on your specific needs and volume.
Can you help with credentialing and contracting with insurance companies?
Yes, we offer credentialing and contracting services. We assist you in becoming a participating provider with various insurance companies, ensuring that your credentials are up-to-date and your contracts are favorable, thereby increasing your practice's revenue opportunities.
How can I schedule a consultation or get more information about your services?
You can schedule a free consultation by contacting us through our website, phone, or email. During the consultation, we will discuss your specific needs and how our RCM services can benefit your practice. We look forward to partnering with you to enhance your revenue cycle management.
What measures do you take to ensure accuracy in coding and billing?
Accuracy is critical in RCM. Our certified coders and billing specialists use the latest coding standards and regularly update their knowledge. We employ multiple layers of checks, including automated systems and manual reviews, to ensure all coding and billing are precise and compliant with regulations.
How do you handle multi-specialty practices or labs with diverse services?
We have experience managing multi-specialty practices and labs offering diverse services. Our team customizes RCM processes to address the specific billing requirements and regulations of each specialty, ensuring accurate and efficient revenue management across all services.
Do you offer any additional services besides RCM?
Yes, in addition to RCM, we offer a range of related services including credentialing, medical billing audits, compliance consulting, patient financial services, and revenue integrity audits. Our goal is to provide comprehensive support to enhance your practice’s financial health.
What is your process for handling unpaid claims?
We proactively follow up on unpaid claims, identifying the reasons for non-payment and resolving issues promptly. Our team communicates with payers to ensure that claims are processed efficiently and that your practice receives the maximum reimbursement possible.
Can you assist with accounts receivable management?
Yes, we offer comprehensive accounts receivable (AR) management services. Our team tracks and manages outstanding balances, follows up on unpaid claims, and implements strategies to reduce AR days, improving your practice’s overall cash flow.
What is the typical timeframe for claims submission and processing?
We aim to submit claims within 24-48 hours of receiving complete information. The processing time can vary depending on payer policies, but our efficient workflow and proactive follow-up help ensure that claims are processed as quickly as possible to expedite reimbursements.
I want to thank everyone at this facility for the quality of care and compassion they showed during my stay. The staff supported me during my treatment.
Sana El-Shamy
Hematology
I want to thank everyone at this facility for the quality of care and compassion they showed during my stay. The staff supported me during my treatment.
Anwar Ramadan
cardiology
I want to thank everyone at this facility for the quality of care and compassion they showed during my stay. The staff supported me during my treatment.
Osama Bakri
ophthalmology